Business Processes

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Outsourcing continues to grow across all sectors of the economy and with a range of functions including call centres, business processing, finance and accounting, IT, HR, knowledge processing, commissioning and procurement. Individuals in our networks have a variety of skill sets including operations, transitions management, solutioning, account management, consulting, business development, and client-side experience.

Rockpools has extensive expertise in recruitment into the outsourcing sector for clients with trans-national operations, offering onshore, near-shore and off-shore solutions. Our experience is global, hiring into and from established and emerging economies, including India, Africa, Asia-Pacific, USA, Europe and the UK. 

We have built strong and ongoing partnerships with key clients in the sector such as Arvato (part of Bertelsmann Group), Bull Information Systems and Northgate Public Service, who we deliver retained recruitment services to in the UK, USA and emerging economies. We have hired to diverse corporate roles including: Global Business Director, Sales and Marketing Director, Operations Director, Commercial and Supply Chain Manager, Service Delivery Manager, Head of Bid Management, Head of Finance and Director of HR.

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